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Best CSR Companies to Work For in 2024

  It is not enough to just employ people, pay them a salary and make them work. An organisation should also ensure that ethical labour practices are followed, where the rights and dignity of employees are respected, where every kind of diversity, be it cultural, ethnic or in terms of gender is honoured. Ethical labour practices also include fair wages, safe working conditions, reasonable working hours, and the eradication of child labour and forced labour.

Every individual deserves a workplace where there is no discrimination in any form, where employment decisions are based only on the requirements of the job. Every employee deserves an organisation which respects their work-life balance, which is the need of the hour in today’s date. Lack of work-life balance can lead to decreased productivity, mental and physical health issues and reduced loyalty towards the employer.

Infosys: A Journey from $250 to Global Recognition

Founded in 1981 by seven engineers with a budget of just $250, Infosys has grown into a global consulting and IT services powerhouse, listed on the NYSE and employing over 317,000 people. Operating in more than 50 countries, Infosys has significantly contributed to making India a preferred destination for software services talent. In 2023, Infosys earned a spot on TIME Magazine’s top 100 'World’s Best Companies' list, coming in at 64th. This marked the third consecutive year that Infosys was recognized as one of the World’s Most Ethical Companies.

Infosys's commitment to its employees and community is evident. It was named one of India’s Best Employers among Nation-Builders in 2021 by the Great Place to Work Institute. This recognition highlighted Infosys's role in large-scale employment generation, substantial CSR investments, and contributions to digital infrastructure. Employees expressed their trust in the company's management, pride in their work, and strong camaraderie among colleagues.

Infosys prioritizes employee health and well-being, offering comprehensive health, dental, vision, life, disability, and accidental death insurance. The company is known for flexible work hours, work-from-home options, and shift allowances. It also invests in employee development through job training, conferences, and other training opportunities. Retirement benefits include a 401(k) plan and pension benefits.

Additional perks at Infosys include childcare benefits, family medical leave, company-sponsored outings, pet-friendly offices, and employee referral bonuses. These benefits, coupled with a supportive work environment, make Infosys a desirable employer.

TCS: Leading with Integrity and Innovation

Tata Consultancy Services (TCS), a titan in the IT services industry, is renowned for its strong ethical foundation and employee-centric work environment. A part of the esteemed Tata Group, TCS upholds the values of integrity, responsibility, excellence, pioneering, and unity.

For the ninth consecutive year, TCS was certified as a top employer by the Top Employers Institute, a global authority recognizing excellence in people practices. TCS received this honor in 32 countries and regions, including Europe, the UK, the Middle East, North America, Latin America, and Southeast Asia. The evaluation covered work environment, diversity and inclusion, talent acquisition, people strategy, well-being, and learning.

TCS's innovative initiatives, such as the 'Engagement with Purpose' framework and the TCS Elevate program, have been particularly noteworthy. These initiatives focus on the holistic well-being of employees and talent transformation, respectively, benefiting over 428,000 employees.

TCS also prioritizes mental well-being through its TCS Cares initiative, offering free access to professional medical help and self-help tools for employees and their families. TCS Fit4Life promotes holistic well-being by encouraging healthy living and regular exercise.

Despite its accolades, TCS faced criticism in November 2023 when the IT workers' union NITES accused the company of unethical transfer practices, affecting over 2,000 employees without proper notice.

NTPC: Championing Employee Well-being and Excellence

NTPC Limited, India’s largest integrated energy conglomerate, has earned a spot on the Forbes 'World’s Best Employers' list for 2023, ranking 261st globally and standing out as the only Indian public sector unit (PSU) on the list.

NTPC's recognition reflects its progressive approach, emphasizing 'People before PLF' (Plant Load Factor) and excellence in human resource development. The company focuses on creating a caring, engaging, and learning workplace, ensuring employee well-being and collaboration.

NTPC offers equal employment opportunities, fostering an inclusive work environment where all employees are treated with respect and dignity. It provides comprehensive medical coverage for employees and their dependents, with services available round the clock at NTPC-owned hospitals and empanelled hospitals in 25 cities.

Regular organizational climate and employee satisfaction surveys ensure continuous feedback and improvement. NTPC has consistently featured in India’s Top 50 Best Companies to Work for over the past 14 years and was recognized as a 'Laureate' by the Great Place to Work Institute.

In 2024, NTPC was honored as one of the 'Best Organisations for Women' by ET Edge – A Times Group Initiative, highlighting its commitment to gender equality and a supportive work environment.

ICICI Bank: Leading in Employee Satisfaction and Diversity

ICICI Bank, incorporated in 1994, stands as one of India's leading private-sector banks. It offers a wide range of banking products and financial services to both corporate and retail customers and is the parent company of several financial subsidiaries.

Recently, ICICI Bank was named the ‘Best Company to Work For in India’ by a survey conducted by Business Today magazine and an HR solutions company. The survey included feedback from 43,000 employees across various sectors. ICICI Bank has consistently maintained this top position in the BFSI sector.

Known for its employee-friendly environment, ICICI Bank provides numerous facilities, including pick-and-drop services, a gymnasium, a cafeteria, and regular team outings to reward employees. Comprehensive insurance coverage and a focus on employee development through training and growth opportunities further enhance job satisfaction.

ICICI Bank promotes workforce diversity and gender sensitivity, with women constituting 31% of its workforce. The bank offers travel and stay benefits for women employees with children and caregivers, as well as liberal leave policies, including Child Care Leave, Adoption Leave, and Fertility Leave.

The bank’s commitment to meritocracy and equal opportunity has resulted in numerous leadership positions being held by women. Regular communication regarding conduct and complaint mechanisms ensures a respectful and harassment-free workplace.

Fiinovation: Innovating CSR and Sustainability

Fiinovation CSR (Innovative Project Management Services Pvt Ltd), founded in 2008, is a leading research and advisory firm specializing in corporate social responsibility (CSR) and sustainability. The firm is dedicated to enhancing quality across organizational value chains through innovation.

Fiinovation has carved a niche in the CSR domain, assisting corporations and civil society organizations in aligning business objectives with social goals. Its research and advisory services help corporations achieve competitive advantages through effective policy drafting and implementation design.

The firm houses Asia’s first Proposal and Research Laboratory, focusing on health, education, livelihood, skills, and environment. This lab enables researchers to conduct primary and secondary research, identify opportunities, and provide simplified solutions.

Fiinovation’s core values include simplicity, transparency, and quality. The firm aims to achieve efficiency and scalability in its processes, build trust through integrity and accountability, and consistently strive for excellence without compromising on quality. 

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